The Indiana E-ZPass Toll Road is a 157-mile electronic toll highway running along Interstate 80/90 across Northern Indiana, connecting the Illinois state line near Chicago to the Ohio border. Operated by the Indiana Toll Road Concession Company (ITRCC), this roadway uses the E-ZPass electronic collection system, which lets drivers move through toll plazas without stopping, paying automatically through a windshield-mounted transponder linked to a prepaid account. Travelers passing through cities like South Bend, Elkhart, Gary, and Portage rely on this system daily for fast, cashless travel.
Since July 1, 2026, new toll rates apply on the Indiana Toll Road, with EZ Pass users receiving the lowest available pricing compared to cash or Pay by Plate methods. This system works across 20+ states in the EZPass network, including Illinois, Ohio, New York, Pennsylvania, and Maine, making it one of the most widely accepted toll transponders in the United States.
What Is the Indiana E-ZPass Toll Road?
The Indiana E-ZPass Toll Road is the electronic toll collection system used on the Indiana Toll Road, a 157-mile stretch of Interstate 80/90 (I-80/90) that forms part of the longest toll road in Indiana. It runs from the Illinois state line on the west to the Ohio state line on the east, passing through the cities of Hammond, Gary, Portage, South Bend, Elkhart, and Angola.
The toll road is operated by the Indiana Toll Road Concession Company (ITRCC) under a 75-year lease agreement with the State of Indiana that began in 2006. The ITRCC manages the road, maintains infrastructure, and sets toll rates that adjust annually based on a pre-set formula tied to inflation and capital improvement needs.
EZPass replaced older cash-based toll booths and ticket systems on the road. Today, drivers with a valid EZ Pass transponder can drive through dedicated E-ZPass lanes at full highway speed. Overhead antennas read the transponder, deduct the correct toll from the prepaid account, and lift a gate or allow free passage. Drivers without EZPass can still pay using cash lanes at selected plazas or through the Pay by Plate system, which photographs the license plate and sends a bill to the registered vehicle owner.
The Indiana Toll Road handles more than 50 million vehicle trips each year. It serves as a key freight corridor linking Chicago to the East Coast and carries heavy commercial truck traffic. The road has 19 exits and 8 mainline toll plazas, with cash lanes and EZPass-only lanes at most locations.
Toll Facilities in Indiana That Accept E-ZPass
Indiana has a small number of toll facilities, and EZ Pass is accepted on all of them. The four main toll locations in the state are listed below.
| Toll Facility | Location | Length | Operator | EZ Pass Benefit |
|---|---|---|---|---|
| Indiana Toll Road (I-80/90) | Northern Indiana, Illinois to Ohio border | 157 miles | Indiana Toll Road Concession Company (ITRCC) | Lowest toll rate, automatic deduction, no stopping |
| Abraham Lincoln Bridge (I-65) | Louisville, KY to Jeffersonville, IN (Ohio River) | 2,200 ft span | RiverLink | E-ZPass accepted, electronic rate discount |
| Kennedy Bridge (I-65) | Downtown Louisville, parallel to Lincoln Bridge | 2,400 ft span | RiverLink | EZPass accepted, lower rate than cash |
| Lewis and Clark Bridge (East End Crossing, SR 265) | Utica, IN to Prospect, KY (Ohio River) | 2,600 ft span | RiverLink | EZ-Pass accepted, electronic payment discount |
Note: Indianapolis has no toll roads. Drivers heading into Indianapolis from the north use the Indiana Toll Road (I-90) and then transfer to I-69, I-65, or I-70, which are toll-free inside Indiana.
How the Indiana E-ZPass System Works
The EZ-Pass system on the Indiana E-ZPass Toll Road uses three main components: the transponder, the roadside antenna, and the account backend.
Step 1: A driver obtains an E-ZPass transponder, a small electronic device roughly the size of a credit card. The transponder has a unique ID number linked to the driver’s prepaid E-ZPass account.
Step 2: The driver mounts the transponder on the inside of the windshield, usually behind the rearview mirror. The position matters. If placed too low, too high, or behind tinted glass with metallic content, the antenna may not read it properly.
Step 3: As the vehicle approaches a toll plaza, the driver stays in a designated EZ-Pass lane. An overhead antenna mounted on a gantry emits a radio signal that activates the transponder.
Step 4: The transponder transmits its ID and account status back to the antenna. The system matches the ID to the account, calculates the toll based on entry and exit points, and deducts the amount from the prepaid balance.
Step 5: A confirmation light or beep from the transponder signals that the toll was processed. At most Indiana Toll Road plazas, there is no gate, so the driver simply continues through.
The whole process takes less than one second. There is no need to slow down, roll down a window, or stop. This is why E-ZPass lanes move at highway speed while cash lanes often have lines during peak travel times.
How to Sign Up for E-ZPass in Indiana
Indiana does not operate its own EZ Pass customer service center. The state contracts with the Illinois Tollway (operator of I-PASS) to manage Indiana EZPass accounts. This means signing up for EZ-Pass in Indiana happens through the Illinois Tollway system, even though the transponder works on the Indiana Toll Road.
Here is the complete sign-up process:
Online Sign Up
Visit the official Illinois Tollway EZPass sign-up page at illinoistollway.com and create an account. You will need:
- A valid driver’s license
- Vehicle license plate number, make, model, and year
- A credit card or bank account for auto-replenishment
- A mailing address in the United States
The minimum opening balance for a 2-axle vehicle is $20. After the account is created, the transponder ships within 5 to 7 business days. Activation is automatic once the transponder is mounted.
Retail Location Sign Up
Indiana offers walk-in EZPass sign up at several customer service centers and participating retail stores. The main locations include:
- Sri Bani Satyanarayan Temple – 5640 Old Porter Road, Portage, IN 46368
- Tollway Customer Service Center (by appointment)
- CVS Pharmacy locations in Northern Indiana (transponder only, $8 starting balance)
Walk-in hours are typically Monday through Friday, 9:00 a.m. to 2:00 p.m. local time. Bring your driver’s license, vehicle registration, and a payment method.
Phone Sign Up
Call the EZ-Pass customer service line at 1-800-UC-IPASS (1-800-824-7277). A representative can open an account over the phone and mail the transponder to your address.
Amazon and Online Retailers
EZ-Pass starter kits are available on Amazon and other online retailers. These kits include a transponder pre-loaded with $8 in toll credit. You must register the transponder online or by phone after purchase.
E-ZPass Transponder Cost and Types
The EZ Pass transponder cost depends on the type you choose and where you buy it.
| Transponder Type | Description | Cost | Best For |
|---|---|---|---|
| Sticker Transponder | Adhesive tag fixed permanently to the windshield | $0 to $15 | Single-vehicle owners, commuters |
| Hard Case Transponder | Removable plastic case with battery | $25 to $30 | Multiple vehicles, rentals, switchable use |
| External Transponder | Mounted on license plate or exterior for motorcycles | $30 to $40 | Motorcycles, trailers, vehicles with metallic windshields |
For most passenger vehicles, the sticker transponder is the cheapest and easiest option. It is small, thin, and attaches to the windshield just below the rearview mirror. The hard case transponder is better for drivers who own multiple vehicles or who want to move the transponder between cars.
There is no monthly fee for the basic E-ZPass sticker tag. The hard case transponder has a $1.00 monthly service fee, billed to the account. This fee is waived in some states but applies on the Indiana Toll Road system.
Indiana Toll Road Toll Rates (2026)
Toll rates on the Indiana E-ZPass Toll Road increased on July 1, 2026, as part of the annual adjustment under the ITRCC concession agreement. The increase follows the Consumer Price Index (CPI) plus a pre-set growth factor for capital projects.
For a 2-axle passenger vehicle (car, SUV, pickup, minivan), the current rates are:
| Trip Segment | EZ-Pass Rate | Cash Rate | Pay by Plate Rate |
|---|---|---|---|
| Full length (157 miles, Illinois border to Ohio border) | $16.21 | $17.30 | $22.95 |
| Westpoint to Portage | $4.13 | $4.45 | $5.90 |
| Portage to South Bend | $3.89 | $4.20 | $5.55 |
| South Bend to Elkhart | $1.96 | $2.10 | $2.80 |
| Elkhart to Angola (Ohio border) | $6.23 | $6.55 | $8.70 |
For commercial trucks, tolls are calculated per axle, with rates multiplying as axle count increases. A 5-axle semi-truck pays roughly 5 times the 2-axle rate for the same trip. Truckers receive an additional discount on EZ-Pass rates, often saving 10 to 15 percent compared to cash or Pay by Plate.
Motorcycles pay the same as 2-axle vehicles on the Indiana Toll Road. There is no special motorcycle rate. EZPass and cash rates are identical for motorcycles, but EZPass is still faster because there is no ticket or booth interaction.
I-PASS vs E-ZPass on the Indiana Toll Road
One of the most common questions is whether an I-PASS works on the Indiana Toll Road. The answer is yes. I-PASS and E-ZPass are interoperable across the entire network.
I-PASS is the electronic toll transponder issued by the Illinois Tollway. It uses the same technology and frequency as EZ Pass. When you open an I-PASS account, you can use the transponder on the Indiana Toll Road, Ohio Turnpike, New York Thruway, Pennsylvania Turnpike, and all other E-ZPass facilities in 20+ states.
Drivers with an I-PASS account receive the same E-ZPass rate on the Indiana Toll Road as drivers with an Indiana-issued EZ Pass. There is no extra fee for out-of-state accounts. The transponder is read at the antenna, and the toll is deducted from the I-PASS prepaid balance.
The reverse is also true. If you open an EZPass account through Indiana or another state, you can use that transponder on the Illinois Tollway system (I-PASS lanes) at the I-PASS rate. The two systems are fully integrated.
One small difference: I-PASS hard case transponders have a small display screen that shows the account balance when you press a button. E-ZPass sticker tags do not have this feature. The functional difference is minimal for most drivers.
How to Pay the Indiana Toll Road Without E-ZPass
Drivers without EZPass have three options on the Indiana E-ZPass Toll Road:
Cash Lanes
Most mainline toll plazas on the Indiana Toll Road still have cash lanes staffed by toll collectors. The driver pulls up to the booth, hands cash (or in some cases a credit card) to the collector, receives a receipt, and proceeds. Cash lanes work well for one-time travelers but are slower than EZPass lanes, especially during peak hours and holidays.
Pay by Plate
Pay by Plate is the camera-based billing system. When a vehicle without a valid E-ZPass passes through a toll plaza, cameras photograph the license plate. The system looks up the registered owner through state DMV records and mails an invoice to the address on file.
Pay by Plate invoices include the toll amount plus a $3.00 invoice processing fee per toll event. The fee covers the cost of mailing and processing the unpaid toll. Drivers have 30 days to pay the invoice before additional late fees apply.
Online Pre-Pay (Video Tolls)
Some drivers prefer to pre-pay a toll online within 7 days of driving through a plaza. The official ITRCC website at indianatollroad.org has a “Pay Tolls” section where you can enter your license plate number and pay a recent toll at the cash rate (no $3 invoice fee, no late fee).
E-ZPass Account Management
After signing up, drivers manage their E-ZPass account through the online portal, mobile app, or phone system.
Online Account Portal
The online portal at illinoistollway.com lets users:
- Check account balance
- View toll transaction history
- Add or remove vehicles
- Update payment methods
- Download monthly statements
- Request transponder replacement
- Set low-balance alerts
E-ZPass Mobile App
The official EZPass app is available for iOS and Android. It provides the same features as the web portal, plus push notifications for low balance, monthly statements, and toll alerts. The app also stores digital receipts and lets users contact customer service by chat or phone.
Auto-Replenishment
Auto-replenishment is the default funding method for new accounts. When the account balance drops below a set threshold (usually $10 for personal accounts, $20 for commercial accounts), the system automatically charges the linked credit card or bank account to add funds.
The replenishment amount is based on the driver’s average monthly toll usage over the previous 90 days. The minimum replenishment is $20, the maximum is $200 per cycle.
Monthly Statements
By default, E-ZPass sends monthly statements by email at no cost. Drivers who want paper statements mailed to their home can request that option for a $1.00 per month fee. The statement lists every toll transaction, the location, the amount, and the running account balance.
E-ZPass Login Account Access
To log into your EZPass account, visit the official E-ZPass login page at the Illinois Tollway website (since Indiana EZ Pass accounts are managed by Illinois). Enter your username and password. If you forgot your username, you can recover it using the email address on file. If you forgot your password, click the “Reset Password” link to receive a reset email.
First-time users receive a temporary password by email when they sign up. The system requires a password change on first login. Passwords must be at least 8 characters and include at least one number and one special character.
For security, the E-ZPass account portal uses two-factor authentication (2FA) for sensitive actions like changing the mailing address, adding a new vehicle, or updating the payment method. A one-time code is sent to the registered email or phone number.
E-ZPass Account Balance and Replenishment
The minimum opening balance for an E-ZPass account in Indiana is $20 for personal accounts and $50 for commercial accounts. The balance is held in a pooled custodial account and used to pay tolls as they occur.
When the balance drops below the replenishment threshold (default $10 for personal, $20 for commercial), the system triggers an auto-replenishment charge. The replenishment amount is the greater of:
- $20 (minimum personal) or $50 (minimum commercial)
- The average monthly toll usage over the prior 90 days, rounded up to the nearest $10
Drivers can check their balance anytime through the online portal, mobile app, or by calling customer service. The I-PASS hard case transponder also displays the balance on its screen when you press the button.
If the account runs out of funds and a driver passes through a toll plaza, the system still records the toll. The driver is charged the cash rate plus a Pay by Plate fee. To avoid this, set up auto-replenishment and keep your payment method current.
E-ZPass Violation Fees and Missed Tolls
When a vehicle passes through a toll plaza without a valid E-ZPass and the driver does not pay by cash or pre-pay online, the system generates a missed toll violation. The first notice is a toll invoice sent to the registered vehicle owner through the mail.
Indiana Toll Road Missed Toll Fees
| Violation Stage | Fee | Action |
|---|---|---|
| First Pay by Plate invoice | Toll amount + $3.00 invoice fee | Mailed to registered owner, 30 days to pay |
| Second notice (30 days past due) | Toll + $3.00 + $5.00 late fee | Second notice mailed |
| Final notice (60 days past due) | Toll + $3.00 + $25.00 administrative fee | Final notice mailed, account flagged |
| Collections | All fees + collections costs | Account sent to third-party collections agency |
| DMV Registration Hold | All fees + $50 release fee | State may block vehicle registration renewal |
Paying a missed toll within 7 days of driving is the cheapest option. The driver pays the cash toll rate with no extra fee. The ITRCC website has a “Pay Missed Toll” tool where you enter your license plate number, see recent toll events, and pay online.
E-ZPass Sticker vs Hard Case Transponder
The choice between a sticker transponder and a hard case transponder depends on how you drive.
Sticker Transponder
The sticker is a thin, flat tag with a barcode and antenna. You peel off the backing and stick it to the inside of your windshield, about 2 inches below the rearview mirror. Once applied, the sticker cannot be removed and reused. If you switch cars, you must open a new sticker or transfer the account to a new transponder.
Sticker transponders are best for single-vehicle owners, daily commuters, and drivers who do not switch cars. They cost $0 to $15, and there is no monthly fee. Battery life is unlimited because the sticker is powered by the toll plaza antenna’s signal, not an internal battery.
Hard Case Transponder
The hard case is a small plastic box with a battery, display screen, and removable mounting bracket. You can move it between vehicles by unclipping the mount and clipping it into another car. The hard case has a battery that lasts 5 to 7 years before replacement.
Hard case transponders are best for multi-vehicle households, rental car users, drivers who frequently switch cars, and commercial fleets. They cost $25 to $30 plus a $1.00 monthly fee. The screen shows the account balance and last toll paid when you press the button.
Both transponders work identically at the toll plaza. The antenna reads either one the same way, and the toll deduction happens the same way. The only practical difference is portability and the monthly fee.
Indiana Toll Road Truck Tolls and Commercial Vehicles
Commercial trucks pay tolls on the Indiana Toll Road based on the number of axles and the distance traveled. The more axles, the higher the toll. Trucks with 2 axles pay the same rate as passenger vehicles. Trucks with 3, 4, 5, 6, or 7+ axles pay a multiple of the 2-axle rate.
| Vehicle Class | Axles | EZPass Multiplier | Full Trip Cost (E-ZPass) |
|---|---|---|---|
| Passenger car / motorcycle | 2 | 1.0x | $16.21 |
| Light truck / van | 2 | 1.0x | $16.21 |
| Medium truck | 3 | 1.5x | $24.32 |
| Heavy truck | 4 | 2.0x | $32.42 |
| Tractor-trailer | 5 | 2.5x | $40.53 |
| Larger combination | 6 | 3.0x | $48.63 |
| Multi-trailer | 7+ | 3.5x | $56.74 |
Commercial accounts are available for fleet operators. A commercial account includes multiple transponders, monthly invoicing, detailed reporting, and dedicated account managers. There is no monthly fee for commercial accounts, but the minimum balance is $50 per transponder.
For commercial trucks, the savings from using E-ZPass over Pay by Plate are significant. A 5-axle truck driving the full length of the Indiana Toll Road pays $40.53 with EZ Pass but $54.00 with Pay by Plate. That is $13.47 in savings per trip. For a fleet making 100 trips per month, the annual savings exceed $16,000.
Ohio Turnpike E-ZPass Compatibility
The Ohio Turnpike (I-80/90) connects directly to the Indiana Toll Road at the Ohio state line. Both roads use the E-ZPass system, and the same transponder works on both without any additional setup.
Ohio Turnpike toll rates are similar to Indiana. For a 2-axle vehicle driving the full length of the Ohio Turnpike (241 miles), the EZPass rate is $18.50 as of 2026. The combined cost of a full trip from Chicago to Pennsylvania on I-80/90 (passing through Indiana and Ohio) is roughly $34.71 with E-ZPass.
Ohio also accepts EZ Pass, and the Ohio Turnpike uses the same E-ZPass transponder. If your transponder is registered to an Indiana or Illinois account, it works on the Ohio Turnpike at the Ohio EZPass rate. There is no need to open a separate Ohio account.
Illinois I-PASS Compatibility
Because the Indiana Toll Road uses the Illinois Tollway system for E-ZPass account management, I-PASS and EZPass are fully interchangeable. If you have an I-PASS transponder, it works on the Indiana Toll Road. If you have an EZ Pass transponder issued by Indiana or another state, it works on the Illinois Tollway (I-PASS lanes).
This interoperability extends to the Chicago Skyway, which is a 7.8-mile toll road connecting the Indiana Toll Road to the Dan Ryan Expressway in Chicago. The Chicago Skyway accepts both I-PASS and EZPass at the same rate.
For drivers crossing between Illinois and Indiana frequently, this means one transponder handles all tolls on both sides of the border. There is no need to buy a second transponder or open a second account.
Indiana Toll Road Trip Calculator
The ITRCC website has a built-in trip calculator that estimates toll costs for any trip on the Indiana Toll Road. To use it:
- Visit indianatollroad.org and click “Toll Calculator” in the menu
- Enter your entry point (starting exit or “Illinois Border”)
- Enter your exit point (ending exit or “Ohio Border”)
- Select your vehicle class (2-axle, 3-axle, etc.)
- Choose payment method (EZPass, Cash, or Pay by Plate)
The calculator returns the exact toll amount based on 2026 rates. It is a free tool, and no account is required. The calculator also shows a map of the route, the exits along the way, and any current construction alerts.
For multi-state trips, the calculator only covers the Indiana portion. To estimate the full cost of a trip from Chicago to New York, drivers can use the E-ZPass national trip planner at ezpassiag.com, which covers all EZ-Pass states in one calculation.
Indiana Toll Road Exits Map
The Indiana Toll Road has 19 numbered exits between the Illinois border and the Ohio border. Each exit has a toll plaza, and the toll from one exit to another varies based on distance.
| Exit Number | Location | Distance from IL Border (miles) | Toll to Next Exit (2-axle, EZ-Pass) |
|---|---|---|---|
| 0 | Illinois Border (I-90 west) | 0 | Westbound only |
| 1 | Calumet Avenue (Hammond) | 2 | $0.42 |
| 3 | State Road 912 / Cline Avenue (East Chicago) | 5 | $0.55 |
| 5 | Grant Street (Gary) | 8 | $0.61 |
| 10 | State Road 51 (Lake Station) | 13 | $0.94 |
| 12 | I-94 (Portage) | 16 | $0.70 |
| 15 | State Road 249 (Port of Indiana) | 21 | $0.65 |
| 17 | State Road 2 (Valparaiso) | 26 | $0.78 |
| 21 | State Road 39 (La Porte) | 34 | $1.12 |
| 23 | State Road 4 (Stillwell) | 40 | $0.84 |
| 26 | State Road 2 / US 31 (South Bend) | 49 | $1.35 |
| 29 | US 31 / Cleveland Road (South Bend) | 54 | $0.91 |
| 34 | State Road 19 (Elkhart East) | 64 | $1.45 |
| 36 | I-80 / I-90 Split (near Elkhart) | 72 | $1.10 |
| 40 | State Road 9 (Howe) | 87 | $1.60 |
| 49 | State Road 120 (Fremont) | 108 | $1.85 |
| 54 | I-69 / State Road 120 (Angola) | 126 | $1.45 |
| 61 | State Road 727 (Orland) | 140 | $1.20 |
| 69 | State Road 120 (Fremont East) | 152 | $0.95 |
| 72 | Ohio Border (I-80/90 east) | 157 | Eastbound only |
The full map is available on the ITRCC website at indianatollroad.org in the “Travel Information” section. The map shows exit numbers, nearby services (gas, food, lodging), rest areas, and the location of every E-ZPass-only lane.
E-ZPass Accepted States
The EZ-Pass system is accepted in 20+ states. A single EZ Pass transponder works on all toll roads, bridges, and tunnels in the following states:
- Illinois (I-PASS system, full compatibility)
- Indiana (Indiana Toll Road)
- Ohio (Ohio Turnpike)
- New York (NY Thruway, MTA bridges, tunnels)
- New Jersey (Garden State Parkway, NJ Turnpike)
- Pennsylvania (PA Turnpike)
- Delaware (DE Turnpike, SR 1)
- Maryland (MD toll facilities)
- Virginia (Dulles Toll Road, Express Lanes)
- West Virginia (WV Turnpike)
- Massachusetts (Mass Turnpike)
- New Hampshire (NH Turnpike, toll bridges)
- Maine (Maine Turnpike)
- Rhode Island (RI bridges)
- Connecticut (no toll roads, E-ZPass only on some bridges)
- Kentucky (RiverLink bridges to Indiana)
- North Carolina (NC Quick Pass is now EZPass interoperable)
- Florida (SunPass is EZPass interoperable since 2021)
- Georgia (Peach Pass is partially E-ZPass interoperable)
This means a single Indiana E-ZPass account lets you drive from Maine to Florida without stopping at toll booths. You use the same transponder, the same account, and the same payment method everywhere.
E-ZPass Reimbursement Form
Drivers who are wrongly charged a cash rate or Pay by Plate fee when they had a valid EZ-Pass can request a refund through the EZ Pass reimbursement form. reasons for reimbursement requests include:
- Transponder not read at the toll plaza (charged cash rate instead of EZPass rate)
- Pay by Plate invoice received for a toll already paid by EZ-Pass
- Wrong toll amount charged
- Toll charged for a vehicle not on the account
To request reimbursement, log into your EZPass account, go to the “Dispute a Toll” section, and select the transaction in question. You can also mail a written dispute to the E-ZPass customer service center with copies of receipts or invoice notices. The customer service team reviews the dispute and refunds the difference within 30 to 45 days.
For Indiana Toll Road disputes, you can also call the ITRCC directly at 574-675-4010 during business hours. The team can reverse incorrect charges over the phone with proper account verification.
Indiana Toll Road Annual Fee
The Indiana Toll Road does not charge an annual fee for EZ-Pass. There is no membership fee, no subscription cost, and no annual renewal charge. The only recurring fees are:
- $1.00 per month for hard case transponder (sticker transponders have no monthly fee)
- $1.00 per month for paper statements (electronic statements are free)
- $3.00 Pay by Plate invoice fee (only when paying by plate instead of EZPass)
So the total annual cost of E-ZPass on the Indiana Toll Road, for a driver with a sticker transponder and electronic statements, is $0. The only cost is the prepaid toll balance, which is used to pay tolls and remains in the account.
Indiana Toll Road Customer Service Phone Number
The official Indiana Toll Road customer service phone number is 574-675-4010. This line is staffed Monday through Friday, 8:00 a.m. to 6:00 p.m. Eastern Time. After hours, an automated system handles balance inquiries and account status.
For E-ZPass account-specific questions (balance, replenishment, transponder replacement), call the Illinois Tollway at 1-800-UC-IPASS (1-800-824-7277). This line is open 24/7 with automated service and 7:00 a.m. to 7:00 p.m. CT for live agents.
For the Indiana Toll Road Concession Company (ITRCC) corporate office:
- Address: ITRCC, 52551 Ash Road, Granger, IN 46530
- Phone: 574-675-4010
- Hours: Monday to Friday, 8:00 a.m. to 5:00 p.m. EST
Avoiding E-ZPass Scams on the Indiana Toll Road
Scammers frequently target E-ZPass users with fake text messages, emails, and phone calls claiming unpaid tolls. The ITRCC has issued multiple warnings about these scams.
How Scams Work
The scammer sends a text message that looks like it is from EZPass or ITRCC. The message says the driver owes a small unpaid toll (usually $3 to $8) and provides a link to “pay now.” The link goes to a fake website that looks like the official E-ZPass site. When the driver enters their credit card number, the scammer steals it.
Some scammers call the driver’s phone directly, claiming to be from E-ZPass customer service, and demand immediate payment over the phone. Other scammers send emails with fake invoices attached as PDF files that contain malware.
How to Spot a Scam
- The ITRCC and E-ZPass never request payment by text message or phone call
- All official ITRCC communication comes by U.S. mail to the address on your account
- Official E-ZPass emails come only from addresses ending in @illinoistollway.com or @e-zpassiag.com
- Scam links often use URL shorteners or misspelled domains (e.g., “ezpass-indiana.com” instead of “indianatollroad.org”)
- Scam messages often create urgency: “Pay within 24 hours or face $50 fee”
What to Do If You Receive a Scam Message
Do not click any links. Do not call any phone numbers in the message. Do not reply. Forward the scam text to 7726 (SPAM) to report it to your carrier. Then delete the message. If you clicked a link and entered information, contact your credit card company immediately to freeze the card.
To verify whether you actually owe a toll, log into your E-ZPass account directly through the official app or website. If there is a real unpaid toll, it will show up in your account balance and transaction history. If the account shows no unpaid toll, the message is a scam.
Report scams to the Federal Trade Commission at reportfraud.ftc.gov and to the FBI’s Internet Crime Complaint Center at ic3.gov.
Tips for Using E-ZPass on the Indiana Toll Road
Mount the Transponder Correctly
Place the transponder on the windshield about 2 inches below the rearview mirror, on the passenger side of the mirror. Avoid placing it on tinted strips at the top of the windshield. Avoid placing it behind metalized windshields (common on newer luxury cars), which block the signal. For vehicles with metalized windshields, use an external transponder mounted on the license plate.
Keep Your Account Funded
Set up auto-replenishment with a valid credit card or bank account. Check your balance monthly to make sure the payment method has not expired. A declined credit card will not stop the auto-replenishment from triggering, and your account will fall below the threshold. If you receive a “low balance” email, add funds immediately.
Check the Lanes Before You Enter
At each toll plaza, the lane signs indicate which lanes are E-ZPass-only, which accept cash, and which accept both. The far-left and far-right lanes are usually E-ZPass-only and have no gate. The center lanes are usually cash or mixed. If you are in an E-ZPass-only lane with no transponder, the camera will photograph your plate and send a Pay by Plate invoice. If you are in a cash lane with a transponder, the system still reads it and deducts the toll at the E-ZPass rate.
Save Your Toll Receipts
If you drive the Indiana Toll Road for business, save your E-ZPass monthly statements for tax and expense purposes. The statements are accepted as official receipts by the IRS and most employers. You can download them as PDF files from the online portal.
Plan for Construction
The ITRCC regularly posts construction alerts on the website and app. During construction, lanes may be closed, and cash lanes may be converted to E-ZPass-only temporarily. Check the alerts before your trip to avoid surprises.
FAQ: Indiana E-ZPass Toll Road
Below are answers to the most common questions drivers ask about the Indiana E-ZPass Toll Road. Each answer is based on the latest 2026 ITRCC and Illinois Tollway policies.
1. Can I use my out-of-state E-ZPass on the Indiana Toll Road?
Yes. E-ZPass is interoperable across 20+ states. If you have an E-ZPass from New York, New Jersey, Pennsylvania, Massachusetts, or any other participating state, it works on the Indiana Toll Road at the Indiana E-ZPass rate. The toll is deducted from your home state account. There is no extra fee for out-of-state use.
2. What happens if I drive through an E-ZPass lane without a transponder?
The system photographs your license plate and sends a Pay by Plate invoice to the registered vehicle owner. The invoice includes the toll amount plus a $3.00 processing fee. You have 30 days to pay before late fees apply. If you pay within 7 days through the ITRCC website, the $3.00 fee is waived.
3. How long does it take to get an E-ZPass transponder after signing up?
Online sign-ups ship the transponder within 5 to 7 business days. Retail sign-ups issue the transponder immediately at the customer service center. Amazon orders ship within 1 to 3 business days for Prime members. The transponder is active as soon as it is mounted on the windshield and linked to a funded account.
4. Is the Indiana E-ZPass the same as the Illinois I-PASS?
Functionally, yes. The Indiana Toll Road uses the Illinois Tollway system to manage E-ZPass accounts, so I-PASS and E-ZPass are interchangeable on the Indiana Toll Road. Both use the same transponder technology, the same radio frequency, and the same network. There is no difference in how they are read at the toll plaza.
5. Can I get a refund if I was wrongly charged?
Yes. Log into your E-ZPass account and file a dispute for the specific transaction. Provide details about why the charge is wrong (transponder not read, wrong amount, vehicle mismatch). The ITRCC reviews disputes within 30 to 45 days and refunds the difference to your account. You can also call 574-675-4010 to dispute a charge by phone.
6. Do motorcycles need E-ZPass on the Indiana Toll Road?
Motorcycles can use the cash lanes or the E-ZPass lanes. The toll is the same for motorcycles as for 2-axle passenger vehicles. E-ZPass is recommended for motorcycles because it eliminates the need to stop and hand cash to a toll collector. Use a weatherproof hard case transponder for motorcycles, mounted on the front fork or handlebars, because sticker transponders do not work well on motorcycle windshields.
7. Does E-ZPass work on the Chicago Skyway and Ohio Turnpike too?
Yes. E-ZPass and I-PASS both work on the Chicago Skyway (7.8-mile toll road connecting the Indiana Toll Road to Chicago) and the Ohio Turnpike (241-mile toll road connecting the Indiana Toll Road to Pennsylvania). A single transponder handles all three roads plus any other E-ZPass facility in the network.